Using machine learning to create data-driven user personas for the design of usable technologies for older adults
Awardee Organization(s): University of Minnesota
Principal Investigator(s): Robin Austin, PhD, DNP, DC, RN-BC
Official Project Title: Designing Usable Technologies for Older Adults via Data-Driven Whole-Person User Personas
AITC Partner: PennAITech
Website(s): www.nursing.umn.edu
The long-term goal of this research led by Dr. Robin Austin at the University of Minnesota and her team is to improve health outcomes by combining whole-person patient-generated health data with EHR data, to inform clinical conversations, predict patient trajectories, and identify appropriate interventions. This research, Designing Usable Technologies for Older Adults via Data-Driven Whole-Person User Personas, will create a set of data-driven user personas based on data from 6 studies where 783 adults 65+ years old independently completed a comprehensive health assessment using the MyStrengths+MyHealth (MSMH) mobile app developed by Dr. Robin’s team. MSMH assesses 42 strength/problem areas (e.g., Income, Spirituality, Nutrition) divided into four categories (e.g., My Living, My Mind and Networks, My Body, My Self- Care). Individuals can specify any of 335 challenges (e.g., Hard to concentrate) and any of 4 needs related to each strength/problem area (e.g., Check-ins, Hands-on Care, Info/Guidance, Care Coordination). We will use machine learning approaches, clustering analysis and association rule learning, which are frequently used to develop user personas. These whole-person user personas will account for a 360 degree view of the person, meaning the environments in which individuals live, their psychosocial and physical health needs, and their strengths. This research will inform person-centered technology design and develop a better understanding of the types of older adults who may use AI-based technologies.
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